Jobs in Coquitlam

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Within 25 km of Coquitlam

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Delvaux

Client Advisor

Vancouver, BC, Canada

Full-time

Within 25 km of Coquitlam · About 24.4 km from the city centre

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Job details

Job type: Full-time
Apply by: Oct 25, 2026
Experience: A minimum of 3 years of experience in luxury retail, with a proven track record in client relationship management.
Posted: Sep 25, 2026

Original job description

Overview

The objective of this role is to cultivate exceptional client relationships, deliver unparalleled service, and achieve individual sales objectives by providing a personalized and memorable experience for every client.

Primary Responsibilities

Warmly welcome, engage, and build lasting relationships with local and international clients, ensuring their loyalty to Delvaux.
Drive sales performance and achieve commercial targets through expert product knowledge, personalized recommendations, and an exceptional client journey.
Maintain an impeccable sales environment, ensuring product availability and presentation meet the highest brand standards to enhance the client experience.
Actively contribute to the continuous elevation of service quality and hospitality, anticipating client needs and exceeding expectations.
Develop profound knowledge and understanding of our exquisite product lines, enabling compelling storytelling and fostering deep connections with clients to drive engagement and sales.
Embody the brand's prestige and values, upholding the highest standards of visual merchandising, boutique presentation, and Delvaux's distinguished image.
Provide valuable insights to management regarding client preferences, market trends, and product performance, gathered through meaningful client interactions.

Qualifications

A minimum of 3 years of experience in luxury retail, with a proven track record in client relationship management.
Impeccable presentation, a genuine passion for the brand, and a commitment to delivering excellence.
Exceptional interpersonal, communication, and active listening skills, with proficiency in relevant computer applications.
Fluent in English; additional language proficiency is a significant asset.

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include company sponsored health, dental, drug, and vision programs. The company offers income protection solutions including life insurance, disability benefits, and the RRSP program with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a maternity leave top-up program, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.

Expected Hourly Range: $20.00 - $25.00 CAD. Salary will be determined based on relevant skills and experience.

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More about this job

Responsibilities

Build lasting relationships with local and international clients, deliver personalized service, and achieve sales targets through product expertise and tailored recommendations. Maintain high standards for boutique presentation and visual merchandising, strengthen the client experience, and share insights on client preferences, market trends, and product performance with management.

Requirements

At least three years of luxury retail experience with a proven record in client relationship management is required. Candidates should have excellent presentation, a passion for the brand, strong interpersonal, communication, and active listening skills, computer application proficiency, and fluency in English; additional languages are an asset.

Skills

Luxury Retail Sales
Client Engagement
Personalized Recommendations
Product Knowledge
Sales Target Achievement
Customer Service
Active Listening
Communication
Interpersonal Skills
Visual Merchandising
Boutique Presentation
Client Needs Anticipation
Market Trend Awareness
Computer Applications

Benefits

Health Insurance
Dental Insurance
Prescription Drug Coverage
Vision Insurance
Life Insurance
Disability Benefits
Retirement Savings Plan With Employer Match
Paid Time Off
Maternity Leave Top-Up
Employee Assistance Program
Volunteer Days

Visa sponsorship

Not detected in the job text

Keywords

Luxury Retail
Luxury Goods
Jewelry
Client Relationships
Client Loyalty
Sales Performance
Commercial Targets
Product Knowledge
Personalized Recommendations
Client Experience
Client Journey
Hospitality
Visual Merchandising
Boutique Presentation
Brand Standards
Client Preferences
Market Trends
Product Performance
Active Listening
Computer Applications

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