Full-time jobs in Coquitlam, British Columbia

Find full-time jobs in Coquitlam, British Columbia and nearby towns within 25 km. Read the full details and apply.

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Within 25 km of Coquitlam

Added 20 hours ago
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Canada Gold

Customer Experience Associate (Precious Metals Analyst)

Surrey, BC, Canada

Within 25 km of Coquitlam · About 17.9 km from the city centre

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Job details

Experience: Minimum 1 year of customer service experience required
Posted: Nov 3, 2026

Original job description

About the Role

We’re looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our Surrey location (10362 King George Hwy. #120, Surrey, BC)! This is a hands-on, customer-facing role where no two days are the same.

You’ll be the face of our business - guiding customers through the process of buying or selling gold, silver, and other valuables. Don’t worry if you’re new to the industry - we provide full training to give you the knowledge and confidence to succeed.

What You’ll Do

Deliver outstanding in-person and phone-based customer service
Evaluate jewelry and precious metals using our tools and training
Educate customers and provide transparent, accurate information
Maintain a clean, professional, and organized store environment
Support day-to-day operations and contribute to team success

What You Bring

A passion for customer service and helping people
Strong communication and interpersonal skills
A sharp eye for detail and solid problem-solving abilities
Comfort with basic math and computer systems
A motivated, eager-to-learn mindset with a desire to grow

What We Offer

$23/hour + performance-based customer service bonuses
Comprehensive medical and dental benefits
Paid, hands-on training in a unique and growing industry
Clear opportunities for advancement across Canada Gold locations
A supportive, team-oriented environment where your growth matters

Schedule

Full-time, 8-hour shifts
Day shifts including weekdays and weekends

Experience

Minimum 1 year of customer service experience required

Why Join Canada Gold?

This is more than a retail job - it’s an opportunity to build expertise in a specialized, high-value industry while developing real customer advisory skills. If you’re looking for a role where you can grow, learn, and make an impact every day, we’d love to meet you.

Benefits

Full In-Store Training Program
Benefit Package after 3 Months
Opportunities for Growth and Advancement at our offices throughout Canada

Additional Information

Vacancy Status

This posting is for an existing vacancy.

Equal Opportunity Employer

We are committed to fostering an inclusive workplace where everyone is treated with respect and dignity. We welcome applications from all qualified individuals and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of any characteristic protected by applicable federal, provincial, or territorial human rights legislation.

Accessibility & Accommodation

We are committed to providing an accessible and inclusive recruitment process. Accommodations are available upon request for candidates participating in all stages of the hiring process. If you require accommodation, please let us know and we will work with you to meet your needs.

Privacy

Personal information collected during the recruitment process will be used solely for recruitment and employment purposes and will be handled in accordance with applicable privacy legislation.

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More about this job

Responsibilities

You will provide in-person and phone-based customer service while evaluating jewelry and precious metals. Additionally, you will maintain store operations and educate customers on buying and selling processes.

Requirements

The role requires a minimum of one year of customer service experience and a strong desire to learn. Candidates must possess solid communication skills, basic math proficiency, and a sharp eye for detail.

Skills

Customer service
Communication
Interpersonal skills
Attention to detail
Problem-solving
Basic math
Computer systems
Jewelry evaluation
Precious metals knowledge

Benefits

Medical benefits
Dental benefits
Paid training
Performance-based bonuses

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Precious Metals
Retail
Gold
Silver
Jewelry Evaluation
Customer Advisory
In-person Service
Operations
Training
Surrey
Canada Gold

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