Jobs in Coquitlam

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Within 25 km of Coquitlam

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AutoMind Collision Group

Customer Service Representative

Vancouver, BC, Canada

Wage: $21–$25 per hour, based on experience. · Full-time

Within 25 km of Coquitlam · About 24.4 km from the city centre

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Job details

Pay: Wage: $21–$25 per hour, based on experience.
Job type: Full-time
Apply by: Mar 27, 2027
Posted: Sep 28, 2026

Original job description

Frankfurt Autobody is looking for a friendly, organized, and motivated Customer Service Representative to join our team full-time.

We are a manufacturer-certified collision repair facility for Porsche, BMW, Lexus & Toyota... and other brands, serving Vancouver with professional collision repair and customer service.

Position: Full-Time Customer Service Representative

Hours: Monday to Friday, 8:30 AM – 5:30 PM

Wage: $21–$25 per hour, based on experience. Compensation will be reviewed and may be adjusted upon successful completion of the probationary period.

Responsibilities:

Greet customers and assist with their repair needs
Answer phone calls and schedule appointments
Coordinate vehicle drop-offs and pick-ups
Provide customers with repair updates
Assist with ICBC claims, documentation, and paperwork
Coordinate with estimators, technicians, rental companies, and insurance partners
Maintain customer and repair files
Help ensure a smooth and positive customer experience from start to finish

What We’re Looking For:

Strong customer service and communication skills
Friendly, professional, and dependable
Strong organizational and multitasking skills
Comfortable working with computers and office systems
Previous customer service or administrative experience preferred
Automotive or collision repair experience is an asset, but not required
Willingness to learn and work as part of a team
Legally authorized to work in Canada

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More about this job

Responsibilities

Welcome customers and support their repair needs by answering calls, scheduling appointments, coordinating vehicle drop-offs and pick-ups, and providing repair updates. Assist with ICBC claims and paperwork, coordinate with estimators, technicians, rental companies, and insurance partners, and maintain customer and repair files.

Requirements

Candidates should have strong customer service and communication skills, a friendly and professional manner, dependability, and strong organizational and multitasking abilities. Comfort with computers and office systems is required; previous customer service or administrative experience is preferred, while automotive or collision repair experience is an asset but not required.

Skills

Customer Service
Communication
Organization
Multitasking
Appointment Scheduling
Customer Updates
Claims Assistance
Documentation
File Management
Computer Skills
Teamwork
Dependability

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Collision Repair
Automotive
Porsche
BMW
Lexus
Toyota
ICBC Claims
Appointment Scheduling
Vehicle Drop-Offs
Vehicle Pick-Ups
Repair Updates
Claims Documentation
Insurance Partners
Rental Companies
Estimators
Technicians
Customer Files
Repair Files
Office Systems

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