Jobs in Coquitlam

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Within 25 km of Coquitlam

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Sporting Life Group

Department Sales Manager, Footwear

Burnaby, BC, Canada

Within 25 km of Coquitlam · About 14 km from the city centre

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Job details

Apply by: Nov 16, 2026
Experience: With 2-4 years of retail leadership experience, you’ve successfully led teams to hit goals and elevate customer experiences.
Posted: Oct 22, 2026

Original job description

Summary:

Job Title: Department Sales Manager, Footwear

Reports To: Store General Manager

As a leader on our shop floor, you’ll combine your love for footwear and operational expertise to create a standout retail experience. You’ll set the tone as a role model for outstanding customer service, fostering a fun, inclusive, and high-performing team environment.

While partnering with your assistant manager to achieve sales targets, manage team KPIs, and maximize profitability, you’ll coach your team to be product and trend experts, ensuring they’re equipped to guide customers to their ideal footwear. You’ll manage scheduling, inventory, and merchandising to keep your department running smoothly and looking sharp.

Description of Job Responsibilities:

Deliver outstanding customer service, resolving issues promptly and ensuring customer satisfaction at every interaction.
Execute visual merchandising standards, including analyzing product needs and implementing weekly plans to optimize sales.
Act as Manager on Duty, leading by example in daily operations, motivating the team, and ensuring adherence to store policies and procedures.
Prioritize health and safety by identifying workplace hazards, providing training, and adhering to Occupational Health and Safety standards.
Support recruitment, staff development, and performance appraisals to build a strong, high-performing team.

Essential Requirements and Qualifications:

Passionate about footwear and helping customers find the perfect fit for their activities.
With 2-4 years of retail leadership experience, you’ve successfully led teams to hit goals and elevate customer experiences.
You’re results-driven, entrepreneurial, and motivated by challenges.
Strong communicator who knows how to motivate, engage, and get things done.
You’re an organized multitasker who thrives on juggling priorities.

AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.

This posting is for an open existing role in our organisation.

Sporting Life Group Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Sporting Life Group Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.

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More about this job

Responsibilities

Lead the footwear department’s daily operations, deliver excellent customer service, and partner with the assistant manager to achieve sales targets, manage KPIs, and maximize profitability. Coach and develop the team, oversee scheduling, inventory, and visual merchandising, and promote compliance with store policies and health and safety standards.

Requirements

Requires 2–4 years of retail leadership experience and a passion for footwear and helping customers find the right fit. Candidates should be results-driven, strong communicators, organized multitaskers, and able to motivate teams and deliver strong customer experiences.

Skills

Customer Service
Retail Leadership
Sales Target Achievement
Team Management
KPI Management
Profitability Management
Coaching
Product Knowledge
Trend Knowledge
Scheduling
Inventory Management
Visual Merchandising
Recruitment
Staff Development
Performance Appraisals
Health And Safety

Visa sponsorship

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Keywords

Footwear
Retail Leadership
Customer Service
Sales Targets
Key Performance Indicators
Profitability
Team Coaching
Product Knowledge
Trend Knowledge
Scheduling
Inventory Management
Visual Merchandising
Manager On Duty
Store Operations
Store Policies
Occupational Health And Safety
Workplace Hazard Identification
Recruitment
Staff Development
Performance Appraisals
Customer Satisfaction

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