Insight Global is looking for a Manager of Change Management to support one of our major retail clients.
This individual will play a pivotal role in driving the successful implementation of enterprise-wide transformation initiatives, leading change management strategies and ensuring change is effectively managed, measured, and sustained across programs and projects.
Responsibilities:
- Develop and execute enterprise change management strategies supporting large-scale programs and transformations.
- Lead change impact and readiness assessments to identify stakeholder needs, risks, and potential resistance.
- Partner with program leadership and cross-functional teams, including People & Culture, Communications, and Learning, to drive successful implementation.
- Build and execute stakeholder engagement and leadership alignment plans.
- Define and track readiness, adoption, and sustainment metrics, adjusting change strategies based on results.
- Identify and mitigate change-related risks and resistance throughout the program lifecycle.
- Coach leaders, project teams, and business stakeholders on change management best practices.
- Support hypercare, sustainment planning, operating model changes, organizational design, process changes, and systems transformations.
Required Skills & Experience:
- 5–10 years of Change Management experience, including large-scale transformation initiatives.
- Strong experience developing and executing end-to-end change management strategies.
- Hands-on experience conducting change impact assessments and readiness assessments.
- Strong stakeholder management and influencing skills, including working directly with program leadership.
- Experience measuring change adoption, readiness, and sustainment.
- Advanced knowledge of Change Management methodologies such as Prosci / ADKAR.
- Excellent communication, facilitation, and relationship-building skills.
- Strong analytical and problem-solving skills with the ability to work independently.
- Proficiency with Word, Excel, PowerPoint, and Smartsheet.
Nice to Have Skills & Experience:
- Retail / vertical retail experience.
- Experience with operating model transformation, organizational design, systems upgrades, or enterprise process change.
- Experience with hypercare and sustainment planning.
- Bachelor’s degree in Business, Operations, or a related discipline.
Pay Range: $60/hr - $70/hr
Hybrid (4 days on-site, 1 day remote)
Artificial intelligence tools are used to assist in screening and assessing applicants for this position.
Please Note: We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.
