Jobs in Coquitlam

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Within 25 km of Coquitlam

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Gold's Gym - British Columbia

Front Desk Closing

Vancouver, BC, V5Z 1J5, Canada

$18.25 CAD / hour · Part-time

Within 25 km of Coquitlam · About 24.8 km from the city centre

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Job details

Pay: $18.25 CAD / hour
Job type: Part-time
Posted: Aug 29, 2026

Original job description

Benefits:

Free Gym Membership
Bonus based on performance
Flexible schedule

Customer Service Representative (Evenings – Closing)
Part-Time | Gold’s Gym British Columbia

Gold’s Gym is hiring a part-time Customer Service Representative for evening closing shifts, with strong potential for growth. If you’re outgoing, reliable, and passionate about fitness and customer experience, we’d love to connect.

About the Role

Schedule: 3–4 days per week (12–24 hours)
Availability: Thursday 5:15pm-11:15pm / Saturday 5:15pm-10:10pm
- 1 additional 5:15pm-8:15pm shift for ongoing training
Commitment: No extended travel/time off during the first 4 months*
Great for Students!

What We’re Looking For

Previous customer service experience (required)
Strong written and verbal communication skills
Fluent in English (additional languages are an asset)
Experience with cash handling and POS systems
Strong problem-solving and critical thinking skills
Ability to work both independently and as part of a team
Reliable transportation or ability to commute easily
First Aid certification (asset)
Must be able to work in fast paced environment
Proficiency with Computers*

Key Responsibilities

Oversee front desk operations during evening closing shifts
Ensure the facility is properly secured and prepared for the next day
Greet and check in members and guests using proper procedures
Deliver exceptional customer service across phone, email, and in-person interactions
Direct guests and appointments to appropriate staff efficiently
Support guest check-in and onboarding processes
Handle daily cash reconciliation accurately
Assist the sales team with guest tours and membership support
Support prospect and member outreach via calls, texts, and emails
POS handling and end of night close out

What We Offer

A positive, collaborative team environment
Complimentary gym membership
Employee discounts on Gold’s Gym products and services

Gold’s Gym British Columbia is an equal opportunity employer.
We thank all applicants for their interest; only those selected for an interview will be contacted.

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More about this job

Responsibilities

The candidate will oversee front desk operations during evening closing shifts, including member check-ins and facility security. They will also handle cash reconciliation, assist with sales tours, and provide support via phone, email, and text.

Requirements

Applicants must have previous customer service experience and strong communication skills. Proficiency with computers, cash handling, and POS systems is required, along with the ability to work in a fast-paced environment.

Skills

Customer service
Cash handling
POS systems
Communication skills
Problem-solving
Critical thinking
Computer proficiency
Teamwork
Time management
Sales support
Facility security

Benefits

Free gym membership
Performance bonus
Flexible schedule
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Front desk
Customer service
POS systems
Cash reconciliation
Fitness industry
Closing shifts
Sales support
Member onboarding
Facility management
Communication
Problem-solving
Computer proficiency
Retail
Gym operations

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