Full-time jobs in Coquitlam, British Columbia

Find full-time jobs in Coquitlam, British Columbia and nearby towns within 25 km. Read the full details and apply.

Newest first

Within 25 km of Coquitlam

Added 11 hours ago
Senior Manager - Construction Engineering & Methods
Pomerleau
Vancouver, BC
Added 11 hours ago
Pediatric Craniofacial Surgeon, Department of Pediatric Surgery - BC Children's Hospital & The University of British Columbia (UBC)
Canadian Society of Plastic Surgeons
Vancouver, BC
Added 11 hours ago
Account Manager & Product Educator – British Columbia
ITL Health
Vancouver, BC
Added 11 hours ago
Project Manager
Ambient Enterprises
Coquitlam, BC
Added 11 hours ago
Advisor Trainer - Vancouver | Occasional Travel Across Canada Required | Occasional Evening, Night and Weekend Work
SPI Santé Sécurité / SPI Health and Safety
Burnaby, BC
Added 11 hours ago
Records and Information Officer
BC Pavilion Corporation (owner and operator of BC Place and Vancouver Convention Centre)
Vancouver, BC
Added 11 hours ago
Helpdesk Support Specialist (fixed term – 12 months)
Relic
Vancouver, BC
Added 11 hours ago
Order Processing Associate
Monark
Surrey, BC
Added 11 hours ago
Logistics Coordinator
Kadant Carmanah
Surrey, BC
Added 11 hours ago
A
DevSecOps Engineer
Aviso
Vancouver, BC
- $120,000 to $130,000 CAD / year
Added 11 hours ago
Social Media Specialist & Content Creator
Kanto Living
Vancouver, BC
Added 11 hours ago
BS
Automation Project Manager
Brock Solutions
Vancouver, BC
- $80,000 to $120,000 CAD / year
Added 11 hours ago
Bargaining Representative II
Hospital Employees' Union
Burnaby, BC
Added 11 hours ago
Category Specialist
Nature's Fare Markets
Surrey, BC
Added 11 hours ago
Lighting & Compositing Artists (Mid to Senior)
Stellar Creative Lab
Vancouver, BC
Added 11 hours ago
BF
Director Communications & Engagement
BC Financial Services Authority
Vancouver, BC
- $150,761 to $188,451 CAD / year
Added 11 hours ago
Labour and Employment Lawyer
Harris & Company LLP
Vancouver, BC
Added 11 hours ago
Associate Lawyer
BJRC Recruiting
Vancouver, BC
Added 12 hours ago
Manager, Clinical Operations & Program Services
Fraser Health
Surrey, BC
Added 12 hours ago
Administrative Assistant, Clinical Operations
Fraser Health
Surrey, BC
Added 12 hours ago
Manager, Clinical Operations & Program Services
Fraser Health
Surrey, BC
Added 12 hours ago
Gameplay Designer - EA SPORTS™ FC
Electronic Arts
Vancouver, BC
Added 12 hours ago
Private Banking Associate (International Private Banking)
RBC
Vancouver, BC
Added 12 hours ago
Software Development Engineer in Test, Evisort AI
Workday
Vancouver, BC
Added 12 hours ago
OL
Food Services Manager
Optima Living
Surrey, BC
- $27.58 to $29.51 CAD / hour

Monark

Order Processing Associate

Surrey, BC, Canada

Full-time

Within 25 km of Coquitlam · About 12.8 km from the city centre

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1+ year of experience in customer service, order processing, or support roles.
Posted: Oct 30, 2026

Original job description

At Group Medical, we are committed to helping great ideas reach their fullest potential. Our diverse team delivers innovative solutions across both emerging and established business sectors, with a focus on creating meaningful impacts in the communities we serve.

We are seeking an Order Processing Associate to join our growing team. In this full-time, permanent role, you will support clients by managing service requests from intake to resolution - ensuring that every step is handled with care, accuracy, and professionalism. You’ll communicate with clients, providers, and internal teams to coordinate timely service fulfillment while maintaining strong documentation and follow-up practices.

Key Responsibilities

Client Coordination

Clearly communicate with clients and providers throughout the service process.

Serve as a primary point of contact for client inquiries related to service status and timelines.

Provide regular updates to clients via phone, email, or the client portal.

Deliver clear and professional instructions to clients and third parties to keep service requests moving forward.

Service Fulfillment Support

Coordinate the intake of new client service requests.

Follow up with providers and other stakeholders to obtain necessary information or approvals.

Ensure timely processing and tracking of each case from start to completion.

Maintain detailed written documentation of all interactions and progress.

Process Ownership and Problem Solving

Take ownership of assigned cases and see each through to resolution.

Escalate complex issues when needed and contribute to process improvement ideas.

Proactively manage timelines and flag delays to appropriate team members.

Qualifications and Skills

Required:

1+ year of experience in customer service, order processing, or support roles.

Strong communication skills - both verbal and written - with attention to clarity and professionalism.

Ability to multitask and manage deadlines in a fast-paced, process-driven environment.

Good working knowledge of Microsoft Office tools (Outlook, Word, Excel, Teams).

Strong organizational skills and attention to detail.

Comfortable navigating internet-based systems and client portals.

Preferred:

Experience in administrative, coordination, or logistics support.

Ability to work independently and as part of a team.

Familiarity with service intake or case management processes.

Bilingual or multilingual skills are an asset.

What We Offer

Meaningful Work: Help people gain access to essential and often life-enhancing services.

Autonomy & Ownership: A chance to shape how this role evolves in a growing organization.

Supportive Culture: Work with leaders who value empathy, accountability, and your growth.

Long-Term Opportunity: This is a permanent position with room to grow and develop.

Apply About employer

More about this job

Responsibilities

Coordinate client service requests from intake through resolution, communicating with clients, providers, and internal teams to support timely fulfillment. Track cases, maintain detailed documentation, manage timelines, resolve or escalate issues, and contribute ideas for process improvement.

Requirements

Requires at least one year of experience in customer service, order processing, or a support role, along with strong written and verbal communication, organization, attention to detail, and the ability to manage deadlines. Candidates should be comfortable with Microsoft Office tools and internet-based systems; administrative, coordination, logistics, case management, and multilingual experience are preferred or considered assets.

Skills

Client Communication
Customer Service
Order Processing
Service Request Coordination
Case Management
Provider Coordination
Documentation
Follow-Up
Time Management
Multitasking
Problem Solving
Process Improvement
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Teams

Benefits

Meaningful Work
Autonomy and Ownership
Supportive Culture
Long-Term Growth Opportunity

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Client Coordination
Service Fulfillment
Service Requests
Service Intake
Case Management
Provider Coordination
Client Portal
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Teams
Documentation
Follow-Up
Timeline Management
Deadline Management
Problem Solving
Issue Escalation
Process Improvement
Administrative Support
Logistics Support
Operations
Customer Success
Multilingual Skills

Report this job