We're Hiring! Sales Assistant
Nellie's Clean | North Vancouver, BC
Full-Time | In-Office | $60,000/year
A little about us
At Nellie's, we believe cleaning shouldn't be complicated. And neither should working with great people.
We're a proudly Canadian, family-owned company that's been making cleaning a little simpler (and a lot more fun) for 20 years. What started with a few simple products has grown into a brand you'll find in homes and stores across Canada and the United States.
We're a small but mighty team with big ideas, a love for what we do, and the occasional office shenanigans.
Now, we're looking for an in-house, in-office Sales Assistant who can keep things running smoothly behind the scenes while bringing a little extra energy to everything we do.
The role: A little bit of everything (in the best way)
One day, you're helping a retailer with an order. The next, you're creating something fun for Instagram or packing your bags for a trade show.
This isn't a sit-at-your-desk-and-do-the-same-thing-every-day kind of job. We're looking for someone who loves variety, takes initiative, and isn't afraid to jump in wherever they're needed.
Keeping sales running smoothly
- Help manage wholesale orders, invoicing, payments, shipping updates, and all the little details that keep our retail partners happy.
- Keep customer accounts, product information, and sales materials organized and up to date.
- Work with our Sales and Logistics teams to troubleshoot orders, inventory questions, and shipping hiccups.
- Be a friendly, helpful point of contact for customers and retail partners via phone and email.
Getting creative with the brand
- Help bring Nellie's to life through sell sheets, product presentations, promotional materials, and trade show displays.
- Create graphics and write copy for emails, newsletters, product launches, and promotions.
- Take the lead on our private wholesale Instagram account, sharing new products, promotions, behind-the-scenes moments, and everything our retail partners need to know.
- Bring fresh ideas to the table. We love a good idea, especially when someone is excited to make it happen.
Getting out there
- Join us at trade shows, pop-ups, and events across Canada and the United States.
- Meet retailers, talk products, make connections, and help people discover what makes Nellie's different.
- Be ready to roll up your sleeves. Sometimes that means setting up a booth, packing samples, or jumping into something completely unexpected.
Sound like you?
You're the kind of person who loves a good to-do list but can handle it when the day doesn't go exactly as planned.
You're organized, resourceful, and comfortable juggling a few different projects. You notice the little things, ask good questions, and don't wait around to be told what needs doing.
You're just as comfortable working through a spreadsheet as you are putting together a Canva graphic or chatting with a retailer at a trade show.
Most importantly, you're a team player who brings a positive attitude, a willingness to learn, and a genuine interest in helping a growing brand succeed.
What you'll bring to the team
- 1–3 years of experience in sales support, operations, e-commerce, marketing coordination, customer service, or a similar role.
- 1–2 years of experience creating digital marketing content or assets.
- Strong organizational skills and the ability to manage multiple priorities without losing track of the details.
- Confidence using spreadsheets, digital platforms, and everyday business software.
- A creative eye, good communication skills, and a knack for figuring things out.
- Willingness to travel and occasionally work weekends for trade shows and events.
Extra brownie points if you've worked with: Fishbowl, QuickBooks, SPS Commerce, Canva, Instagram, Klaviyo, Shopify, or Microsoft Office.
Don't check every box? That's okay. We'd rather find someone with the right attitude, initiative, and willingness to learn than someone who knows every platform on day one.
The perks
Besides working with a pretty great group of people, here's what you can expect:
- $60,000 annual salary
- Co-paid dental and extended health benefits, with optional enrollment after three months
- Two weeks of paid vacation
- Casual dress (we're not really a suits-and-ties kind of place)
- On-site parking and EV charging
- Complimentary Nellie's products (your laundry room will thank you)
- Opportunities to travel to brand events and trade shows across Canada and the United States
- A friendly, collaborative office environment where your ideas are welcome
Ready to join the Nellie's crew?
If you're someone who loves staying organized, getting creative, meeting new people, and making things happen, we'd love to hear from you. This is an in-office role at our HQ in North Vancouver. Please only apply if you are able to work Monday-Friday in an office setting.
Send your resume to wendy@nelliesclean.com.
Only shortlisted candidates will be contacted.
Come for the job. Stay for the people. Leave with really clean laundry!
