Jobs in Coquitlam

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Within 25 km of Coquitlam

Added 6 hours ago
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Paladin Technologies

Accounts Receivable Specialist

Vancouver, BC, Canada

Salary Range: $47,000 - $55,000 DOE · Full-time

Within 25 km of Coquitlam · About 24.4 km from the city centre

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Job details

Pay: Salary Range: $47,000 - $55,000 DOE
Job type: Full-time
Apply by: Apr 25, 2027
Experience: Minimum 1 year of experience in accounts receivable or a collections environment
Posted: Oct 2, 2026

Original job description

Job Summary: The Accounts Receivable Specialist is responsible for managing customer accounts and ensuring the timely collection of outstanding invoices. This role handles payment processing, account reconciliations, customer follow-up, and dispute resolution while partnering with project managers, sales teams, and customers to improve collections and reduce bad debt. The position also supports reporting, maintains accurate receivable records, documents collection activities, and contributes to process improvements and other departmental initiatives.
Responsibilities:

Contact clients through phone and email to ensure the timely collection of outstanding invoices
Manage customer accounts with regular follow-ups to ensure balances are kept up to date
Process customer payments
Develop and maintain relationships with customers to improve the collection process
Communicate with various team members, including project manages and the sales team to resolve disputes and improve collectability
Work and collaborate with the team and upper management on reducing bad debt
Reconcile credit memos, unapplied cash and other accounts to maintain an accurate receivable ledger monthly
Process monthly statements and mail outs
Work within a team to help develop strategies and tools to speed up the collection of receivables
Work with outside collection agency as needed
Review, prepare and analyze A/R management reports
Adhere to policies, processes, and procedures and work in a team to build and improve them
Document all collection efforts
Participate in meetings and provide progress updates of accounts and other AR matters
Assist with ad-hoc projects and other duties as required

Required Qualifications:

Bachelor’s Degree or equivalent
Minimum 1 year of experience in accounts receivable or a collections environment
Strong interpersonal and customer service skills
Basic accounting knowledge
Strong communication skills (written and verbal)
Experience reviewing disputes to and reaching resolutions
Proficient with Excel, Word, and MS Outlook

Preferred Qualifications:

Self-starter and able to take initiative
Excellent organizational skills with the ability to prioritize, multitask, and meet deadlines in a fast-paced environment

Salary Range: $47,000 - $55,000 DOE

Physical Demands:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Must be able to effectively communicate, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers; manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment

Working Conditions:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate

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More about this job

Responsibilities

Manage customer accounts, process payments, follow up on overdue invoices, and resolve disputes to improve collections and reduce bad debt. Reconcile receivable accounts, prepare reports and statements, document collection efforts, and contribute to team processes and projects.

Requirements

Requires a bachelor’s degree or equivalent and at least one year of experience in accounts receivable or collections. Candidates should have basic accounting knowledge, strong communication and customer service skills, dispute-resolution experience, and proficiency with Excel, Word, and Outlook.

Skills

Accounts Receivable
Collections
Payment Processing
Account Reconciliation
Customer Service
Dispute Resolution
Bad Debt Reduction
Financial Reporting
Microsoft Excel
Microsoft Word
Microsoft Outlook
Communication
Organization
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Accounts Receivable
Collections
Invoice Collection
Customer Accounts
Payment Processing
Account Reconciliation
Credit Memos
Unapplied Cash
Receivable Ledger
Monthly Statements
Dispute Resolution
Bad Debt
Collection Agency
Accounts Receivable Reporting
Collection Documentation
Process Improvement
Microsoft Excel
Microsoft Word
Microsoft Outlook
Basic Accounting
Customer Service
Wireless Services
Telecommunications
Communications Equipment Manufacturing

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