Jobs in Coquitlam

Newest first

Within 25 km of Coquitlam

Added 2 months ago
NetSuite Functional Manager
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Added 2 months ago
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Added 2 months ago
Senior Manager – DPP Audit Quality and Learning (24 Months Contract)
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Added 2 months ago
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Insight Global

Bilingual Client Services Specialist

Vancouver, BC, Canada

Contract

Within 25 km of Coquitlam · About 24.4 km from the city centre

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Job details

Job type: Contract
Posted: Sep 9, 2026

Original job description

We're hiring two Bilingual (English/French) Client Services Specialists to deliver exceptional, empathetic service to banking clients via phone and email. This is a client‑facing support role focused on authenticating clients, greeting professionally, answering product and account questions, guiding clients to the right resources, and closing calls effectively.

The ideal candidate is a quick learner with strong attention to detail, a collaborative mindset, and admin or customer‑service experience. Banking or credit‑union experience is an asset but not required; call‑centre experience is not necessary. College education or relevant certificates are acceptable.

This role supports Peoples Group's Vancouver team in a hybrid setting, working from 8:00am–4:30pm (PST).

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More about this job

Responsibilities

Deliver empathetic support to banking clients via phone and email, focusing on authentication and account inquiries. Guide clients to appropriate resources and ensure professional call closure.

Requirements

Requires bilingual proficiency in English and French with previous experience in administration or customer service. College education or relevant certificates are acceptable, and banking experience is considered an asset.

Skills

English Proficiency
French Proficiency
Customer Service
Client Authentication
Account Management
Attention To Detail
Communication Skills
Administrative Support

Visa sponsorship

Not detected in the job text

Keywords

Bilingual
English
French
Banking
Credit Union
Client Services
Customer Support
Vancouver
Financial Services
Client Authentication

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