Jobs in Coquitlam

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Within 25 km of Coquitlam

Added 4 months ago
AR
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Centrum Concierge & Security Ltd.

Concierge (Full Time Afternoon Role)

Vancouver, BC, V6Z 3G6, Canada

Full-time

Within 25 km of Coquitlam · About 24.2 km from the city centre

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Job details

Job type: Full-time
Experience: Minimum 1 year Strata Concierge experience
Posted: Jul 15, 2026

Original job description

CONCIERGE TEAM MEMBER: RESIDENTIAL STRATA BUILDINGS

We are expanding our team and welcome talented HOSPITALITY/CONCIERGE professionals to join us.

We are looking for passionate, service-driven individuals with outstanding customer service and solid track records to join our team of concierge staff in large residential strata buildings.

As Concierge professionals, we work directly with our Operations Management Team in ensuring smooth operations in their designated site(s). We hold a key role in our building(s), overseeing all aspects of client relations with residents, property managers, building staff, contractors and where applicable, other staff.

Concierge provide front desk and administration services, exceeding the expectations of the Concierge job description.

We are nimble in responding to the demands of our sites, adopt a “team” perspective, and excel under pressure. With reliability and accountability, Concierge problem-solve and think quickly to resolve matters using tact and discretion.

Duties:

Providing front desk & facility administration
Handle access to property, resident records, requests by residents and site staff
Coordinate, record, change and administer moving in / out schedules
Coordinate elevator bookings, amenity bookings
Address resident requests, concerns and complaints
Effectively responding to property manager’s requests
Maintain, monitor site security, patrolling frequently
Communicate via phone and writing, e-mails, logs, online reporting
Handle complains politely
Troubleshoot, investigate facility issues

Candidates’ Attributes:

Minimum 1 year Strata Concierge experience
Experience in Hospitality
Minimum 1 year in fast-paced customer facing roles
Genuine customer-service focus & commitment to high standards of service
Hospitality training/hospitality industry experience
High proficiency with MS Word, Excel, Outlook

Compensation: Competitive start + increases based on performance

Work Environment: Various roles and schedules available

Full-time : 32 to 40 hrs

Weekdays : Tuesday to Saturday - 3pm to 11pm OR Wednesday to Sunday - 3pm to 11pm

Must work Statutory Holidays when occurring on assigned work days

Fast-paced environment

Use of computer equipment, including spreadsheets, to produce reports

Physical capacity for regular walking and monitoring premises

Benefits of Joining our Team:

Competitive wages, with solid opportunities for growth
Comprehensive Health and Dental benefits
Supportive and collaborative team environment
Great mobility and growth opportunities within team

This is a fast-paced position for individuals seeking a rewarding and stimulating environment with a rapidly growing company. We look forward to reviewing your application. Only applicants with the required experience will be short-listed.

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More about this job

Responsibilities

Manage front desk operations and administrative services for residential strata buildings, including resident requests and facility bookings. Oversee site security through frequent patrolling and maintain professional relations with residents, managers, and contractors.

Requirements

Requires at least one year of experience as a Strata Concierge and a background in hospitality or fast-paced customer-facing roles. Proficiency in Microsoft Office and a strong commitment to high service standards are essential.

Skills

Customer Service
Facility Administration
Security Monitoring
Conflict Resolution
MS Word
MS Excel
MS Outlook
Problem Solving
Communication
Time Management

Benefits

Comprehensive Health Benefits
Dental Benefits
Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Strata Concierge
Hospitality
Residential Management
Facility Administration
Site Security
Customer Relations
MS Office
Front Desk Operations
Property Management
Access Control

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