Jobs in Coquitlam

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Within 25 km of Coquitlam

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Crate & Barrel

Design Coordinator

Vancouver, BC, Canada

$18.25 to $36 CAD / hour · Full-time

Within 25 km of Coquitlam · About 24.4 km from the city centre

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Job details

Pay: $18.25 to $36 CAD / hour
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 1+ years of relevant experience in Retail or Customer Service
Posted: Nov 4, 2026

Original job description

The Design Coordinator supports the design experience by organizing and managing appointments, store events, and sales aids. The Design Coordinator is responsible for delivering exceptional customer service and providing initial assistance to customers seeking design solutions. The Design Coordinator will assist Designers with consultations, projects, and customer outreach.

A day in the life as a Design Coordinator...

Drive sales and a differentiated experience by assisting customers and Designers with managing appointments and Design Desk projects
Own the organization and replenishment of sales aids.
Conduct post-purchase customer outreach
Support Designers and Leaders by managing pipeline activities and in-store events
Assist customers on the floor and pass them off to Designers as appropriate
Possess a clear understanding of the brand aesthetics and merchandising strategy by channel: store, e-commerce, and catalog
Ensure full understanding and awareness of all product information, including characteristics and care information, and stay informed on the competition and industry trends
Act as the point person and maintain partnerships with CDST and B2B departments
Deliver individual sales, KPI, service goals, and productivity standards, and engage customers on the sales floor by demonstrating our selling skills
Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services
Assist Designers with in-home and in-store consultations
Support and model excellent service by exhibiting a positive attitude and enthusiasm, ensuring all customers receive gracious, quick, and efficient service
Support store training and education on design services to drive a clear understanding of design services and offerings
Support large-scale projects as assigned.

What you'll bring to the table...

Understanding basic design functions, including spatial planning, fabric selection, lighting, and interior design styles
Excellent, effective, timely communication skills and the ability to translate the brand vision and the customer's wants/needs
Ability to stay up to date on market trends
Ability to be an agent of change and shift quickly as our business evolves
Proven track record of building long-lasting relationships with customers
Interpersonal skills; team player
Strong organizational skills

What you'll bring to the table...

1+ years of relevant experience in Retail or Customer Service
Experience organizing events
Proficient in Google platforms, virtual communication, and appointment management systems

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More about this job

Responsibilities

Coordinate appointments, store events, sales aids, and design project pipelines while providing customer service and initial design assistance. Support Designers with consultations, customer outreach, sales goals, and in-store training, and help customers find suitable products and services.

Requirements

Requires at least one year of relevant retail or customer service experience and experience organizing events. Candidates should understand basic design functions and have strong communication, organizational, interpersonal, and customer relationship skills, along with proficiency in Google platforms, virtual communication, and appointment management systems.

Skills

Customer Service
Appointment Management
Event Organization
Sales
Interior Design
Spatial Planning
Fabric Selection
Lighting
Product Knowledge
Customer Outreach
Communication
Relationship Building
Organizational Skills
Teamwork
Market Trend Awareness
Google Platforms

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Design Services
Interior Design
Spatial Planning
Fabric Selection
Lighting
Appointments
Store Events
Sales Aids
Sales
Customer Outreach
Customer Consultations
Pipeline Management
Merchandising Strategy
Product Information
Product Care
Market Trends
Customer Loyalty Services
Google Platforms
Virtual Communication
In-Store Training
B2B
CDST

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