Jobs in Coquitlam

Newest first

Within 25 km of Coquitlam

Added 2 months ago
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Zensar Technologies

Desktop Support Technician

Burnaby, BC, Canada

Contract

Within 25 km of Coquitlam · About 14 km from the city centre

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Job details

Job type: Contract
Posted: Aug 24, 2026

Original job description

Job Title:- Desktop Support/Endpoint support technician

Location:- Burnaby, BC V3N 5G4, Canada (5 days onsite)

Duration:- Contract (1099)

Note: Need someone who can speak French and English fluently.

Position Overview

The Refresh Specialist plays a critical role in maintaining the organization's technology infrastructure by managing the end-to-end lifecycle of laptop assets. This position is responsible for the timely collection of out-of-warranty devices and the seamless deployment of replacement laptops to internal team members, ensuring minimal disruption to daily operations.

Key Responsibilities:

Asset Collection & Recovery: Coordinate the retrieval of out-of-warranty laptops from internal team members, ensuring all devices are properly accounted for and processed in accordance with company asset management policies.
Device Deployment: Prepare, configure, and deploy replacement laptops to end users, ensuring each device meets organizational standards and is ready for immediate use.
Lifecycle Management: Track and manage laptop warranty status, proactively identifying devices due for replacement and maintaining an accurate inventory of all hardware assets.
User Communication & Support: Serve as the primary point of contact for team members throughout the refresh process, providing clear timelines, instructions, and support to ensure a smooth transition between devices.
Data Integrity & Security: Ensure proper data migration, backup, and secure wiping of retired devices in compliance with IT security protocols and data governance policies.
Documentation & Reporting: Maintain detailed records of all refresh activities, including deployment schedules, asset tracking logs, and status reports for leadership review.
Collaboration: Work closely with IT support, procurement, and facilities teams to coordinate logistics, resolve issues, and optimize the refresh process.

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More about this job

Responsibilities

The role focuses on managing the end-to-end lifecycle of laptop assets, including the collection of out-of-warranty devices and deployment of replacements. It involves tracking warranty status, ensuring data security during device retirement, and providing user support during the refresh process.

Requirements

Candidates must be fluent in both French and English to support team members. The role requires the ability to manage hardware inventory and adhere to IT security protocols for data wiping and migration.

Skills

Asset Management
Laptop Deployment
Hardware Lifecycle Management
Data Migration
IT Security Protocols
Inventory Management
French Fluency
English Fluency
Technical Support
Device Configuration

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Endpoint Support
Asset Recovery
Hardware Refresh
Data Governance
Laptop Deployment
IT Infrastructure
Inventory Tracking
Data Wiping
Technical Documentation

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