Position : Director of Quality & Compliance
Industry : Natural Health Products (Health Canada), U.S. Dietary Supplements, & CFIA Food
Location: Pitt Meadows, BC, Canada
Department: Quality & Compliance
Reports to: CEO
Employment Type: Full-time
Position Summary
Rhema is seeking an experienced and strategic Director of Quality & Compliance to lead and continuously improve our Quality Management Systems supporting Health Canada Natural Health Products (NHPs), US FDA Dietary Supplements, and CFIA Foods. This role is responsible for ensuring regulatory compliance and product quality.
The ideal candidate is a hands-on leader with deep regulatory expertise, strong cross-functional collaboration skills, and a proven ability to build and maintain compliant quality systems in a fast-paced, regulated environment.
CANDIDATE REQUIREMENTS :
· 8+ years Experience in Natural Health Products, Dietary Supplements, and Manufacturing & Regulations Experience with 3rd party certifications
· Experience with managing and leading a lean team
· Experience with Audit management, Import/Export compliance, and Label compliance
· Director is hands-on with daily work
· Solution-oriented (not overly bureaucratic)
· Strong communication, interpersonal and problem solving skills
· Able to say “no” when necessary and explain why
· Self-motivated and able to work under pressure and time sensitive conditions
POSITION OVERVIEW :
· The Director of Quality & Compliance is a hands-on leader responsible for building, strengthening, and scaling the Quality Management System (QMS) to support growth in both Canadian and U.S. markets.
· Overseeing all quality assurance, quality control, regulatory compliance, and product safety activities for a natural health products, dietary supplement, and food manufacturing.
· Unlike large corporate environments, this role requires both strategic leadership and day-to-day operational execution.
· This role ensures compliance with:
· Health Canada Natural Health Products Regulations
· Health Canada Site Licence requirements
· FDA 21 CFR Part 111
· U.S. Food and Drug Administration (FDA) dietary supplement regulations
· NSF, SQF, CFIA, Gluten, Kosher, Organic, SMETA
KEY RESPONSIBILITIES :
- Oversee QC, QA, and Regulatory departments : Be able to perform job functions of Quality Control Manager, Regulatory Affairs Manager, and Quality Technicians.
- Build and Strengthen the Quality System
- Regulatory Oversight : Maintain compliance and licensing to all applicable regulatory agencies
- Hand-On with Audits/Inspections, Regulatory Responses, Troubleshooting production-quality issues, Creating product specifications, Quality Agreements
- Label & Claims Compliance : Canadian NPN, US Supplement Facts, Food compliance.
- Supplier & Contract Oversight : Qualify and audit suppliers remotely. Create supplier quality agreements.
- Complaint, Adverse Event & Recall Management
- Work cross-functionally with Product Development, Sales, and Operations to ensure compliance with efficient commercialization.
- Culture & Leadership : Support scaling operations without overbuilding bureaucracy. Balance compliance discipline with business agility.
Application deadline: October 23, 2026
Expected start date: 2 Weeks From Hire Date (No later than November 20,2026)
Job Types: Full-time, Permanent
Salary: $95-$125K/yr depending on experience
Please EMAIL resumes to careers@rhemamade.com
Job Types: Full-time, Permanent
Benefits:
- Extended health benefits
- On-site parking
- Paid time off
Work Location: In person
