Jobs in Coquitlam

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Within 25 km of Coquitlam

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ZS
Front Desk Concierge
Zazou Salon and Academy
North Vancouver, BC
- From $17.8 CAD / hour

Zazou Salon and Academy

Front Desk Concierge

North Vancouver, BC, Canada

From $17.8 CAD / hour · Part-time

Within 25 km of Coquitlam · About 21.1 km from the city centre

Apply on zazousalonandacademy.applytojobs.ca About employer

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Job details

Pay: From $17.8 CAD / hour
Job type: Part-time
Posted: Nov 15, 2023

Original job description

We are looking for personable, detail-orientated and enthusiastic individuals to join our team! Do you love interacting with Guests? Do you love helping people feel beautiful? If so, this is the place for you!

Day to Day Responsibilities:

Providing Guests with a 5-Star Guest Experience
Guest Check-ins/outs
Administrative Duties - emails, phone calls, online bookings etc.
Knowledge of all services offered
Product Knowledge - you are educators, not salespeople!
Maintaining a clean and organized waiting area
Receiving retail orders
Being a team member - help our team when possible!
Dress like a FASHION AUTHORITY, from head to toe, we are in the beauty industry after all ;)

Qualifications

Highschool Diploma
Minimum one year customer service experience
Must be available for open or close shifts during the week
Must be able to work one weekend shift a week
Knowledge of Phorest booking system is an asset

Salary: From $17.80 per hour

Benefits:

Dental care
Extended health care
Flexible schedule
Life insurance
On-site parking
Store discount

Schedule:

8 hour shift
Day shift
Evening shift
Weekend availability

Supplemental pay types:

Tips

COVID-19 considerations:

We are a mask friendly salon! If you would like to wear a mask to work, please do!

Apply on zazousalonandacademy.applytojobs.ca About employer

More about this job

Responsibilities

The Front Desk Concierge at Zazou Salon and Academy will welcome guests, check them in and out, and handle emails, phone calls and online bookings. They also explain the salon's services and products, keep the waiting area clean, and receive retail orders.

Requirements

Candidates need a high school diploma and at least one year of customer service experience. They must be available for open or close shifts during the week and one weekend shift. Knowledge of the Phorest booking system is an asset.

Skills

Customer service
Guest relations
Appointment scheduling
Phorest booking system
Phone etiquette
Email correspondence
Online booking management
Product knowledge
Retail order processing
Front desk operations
Organization
Attention to detail
Team collaboration
Communication

Benefits

Dental care
Extended health care
Flexible schedule
Life insurance
On-site parking
Store discount

Keywords

front desk
concierge
receptionist
guest experience
customer service
salon
beauty industry
appointment booking
scheduling
Phorest
retail
product knowledge
check-in
part-time
hospitality
reception

Perks

Flexible hours
Employee discount
Transit support

Tools

Phorest booking system

Languages

English

Seniority

Entry level

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