Jobs in Coquitlam

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Within 25 km of Coquitlam

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Gold's Gym - British Columbia

Front Desk Mornings

Vancouver, BC, V5Z 1J5, Canada

$18.25 CAD / hour · Part-time

Within 25 km of Coquitlam · About 24.8 km from the city centre

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Job details

Pay: $18.25 CAD / hour
Job type: Part-time
Posted: Oct 13, 2026

Original job description

Customer Service Representative
Part-Time | Gold’s Gym British Columbia

Gold’s Gym is hiring a part-time Customer Service Representative for evening closing shifts, with strong potential for growth. If you’re outgoing, reliable, and passionate about fitness and customer experience, we’d love to connect.

About the Role

Schedule: 3–4 days per week (12–24 hours)
Availability:
- Tuesdays / Thursday 2:00pm-6:00pm
- Fridays 9:15am-2:15pm
- Weekends as needed
Commitment: No extended travel/time off during the first 4 months*
Great for Students!

What We’re Looking For

Previous customer service experience (required)
Strong written and verbal communication skills
Fluent in English (additional languages are an asset)
Experience with cash handling and POS systems
Strong problem-solving and critical thinking skills
Ability to work both independently and as part of a team
Reliable transportation or ability to commute easily
First Aid certification (asset)
Must be able to work in fast paced environment
Proficiency with Computers*

Key Responsibilities

Oversee front desk operations during evening closing shifts
Ensure the facility is properly secured and prepared for the next day
Greet and check in members and guests using proper procedures
Deliver exceptional customer service across phone, email, and in-person interactions
Direct guests and appointments to appropriate staff efficiently
Support guest check-in and onboarding processes
Handle daily cash reconciliation accurately
Assist the sales team with guest tours and membership support
Support prospect and member outreach via calls, texts, and emails
POS handling and end of night close out

What We Offer

A positive, collaborative team environment
Complimentary gym membership
Employee discounts on Gold’s Gym products and services

Gold’s Gym British Columbia is an equal opportunity employer.
We thank all applicants for their interest; only those selected for an interview will be contacted.

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More about this job

Responsibilities

The role involves overseeing front desk operations, including greeting members, managing check-ins, and handling cash reconciliation. Additionally, the representative will support the sales team with guest tours and maintain facility security.

Requirements

Candidates must have previous customer service experience and strong verbal and written communication skills. Proficiency with computers and POS systems is required, along with the ability to work in a fast-paced environment.

Skills

Customer service
Communication skills
Cash handling
POS systems
Problem-solving
Critical thinking
Teamwork
Computer proficiency
Facility security
Membership support
Outreach

Benefits

Complimentary gym membership
Employee discounts on products and services

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Front Desk
POS Systems
Cash Handling
Fitness
Membership Support
Facility Operations
Communication
Problem-solving
Critical Thinking
Outreach
Sales Support
First Aid

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