Jobs in Coquitlam

Newest first

Within 25 km of Coquitlam

Added 10 hours ago
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Level Hotels & Furnished Suites

Guest Service Agent - PT

Vancouver, BC, Canada

$21 to $24 CAD / hour · Part-time

Within 25 km of Coquitlam · About 24.4 km from the city centre

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Job details

Pay: $21 to $24 CAD / hour
Job type: Part-time
Apply by: Dec 2, 2026
Posted: Nov 2, 2026

Original job description

Job Description

Are you up passionate about supporting clients? Our dynamic portfolio awaits a customer focused team player like you! At the forefront of this role is the chance to build meaningful relationships with residents and vendors. As Guest Services Agent, each day brings new learning opportunities. If you're eager to jump right into a fast-paced environment and contribute to the experience of our clients, explore this opportunity! It may be everything you've been looking for.

Perks & Benefits:

Comprehensive Benefits Package that provides extended health care, dental care, vision care, life insurance, and critical illness.
Continuous learning opportunities with an annual educational allowance.
Generous referral program ranging from 500-$2,500 depending on business need.
Regular consistent team-building activities and events.
Discounts to local amenities and vendors.
Discounted hotel stays in multiple locations through our Hospitality offerings.

What Will You Do?

Handle all guest interactions with the highest level of hospitality and professionalism while accommodating special requests whenever feasible
Remain proficient in all programs required to manage hotel and residential desk needs
Hold accountability for resolving customer complaints and assisting customers in all inquiries regarding our services, hours of operation, key personnel, in house events, and directions
Respond to all guest requests in an accurate and timely manner making recommendations based on local knowledge and Level practices
Ensure an efficient reception experience for guests, including check-in and check-out, log maintenance requests, and complete audit procedures
Communicate any relevant feedback from guest and/or other departments with the Guest Service Manager
Coordinate the arrival of vendors, guests, deliveries, and prospects, and assist with directing them to appropriate departments and locations on-site and in the parking garage
Process packages, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
Coordinate the storage room by storing and retrieving guest luggage and packages
Provide basic trouble-shooting support for in-room hotel services such as Internet, TV, and movies
Communicate closely with housekeeping and maintenance teams to ensure that the needs of guests are prioritized to provide the best guest experience possible

What You Bring:

High School Degree or equivalent
Front Office/Concierge experience in hotel, residential or customer focused industry
Proficiency in MS Outlook, MS Word, MS Excel, and MS Windows required
Must have excellent customer service and interpersonal skills
Excellent oral and written communication skills for team and guest interactions
Ability to multitask in a fast-paced and high volume environment
Ability to work well within a team.

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More about this job

Responsibilities

Provide professional guest and resident service, manage reception tasks such as check-in and check-out, respond to inquiries and complaints, and coordinate vendors, deliveries, packages, and luggage. Work with housekeeping and maintenance teams, handle guest requests and feedback, and provide basic troubleshooting for in-room services.

Requirements

A high school degree or equivalent and front office, concierge, or customer-focused industry experience are required. Candidates must be proficient with Microsoft Outlook, Word, Excel, and Windows, and demonstrate strong customer service, communication, multitasking, and teamwork skills.

Skills

Customer Service
Hospitality
Guest Relations
Complaint Resolution
Front Desk Operations
Check-In And Check-Out
Multitasking
Verbal Communication
Written Communication
Teamwork
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Windows
Basic Technical Troubleshooting
Local Knowledge

Benefits

Extended Health Care
Dental Care
Vision Care
Life Insurance
Critical Illness Coverage
Annual Educational Allowance
Referral Program
Team-Building Activities
Local Amenities And Vendor Discounts
Discounted Hotel Stays

Visa sponsorship

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Keywords

Guest Services
Hospitality
Front Office
Concierge
Customer Service
Resident Relations
Vendor Coordination
Guest Requests
Complaint Resolution
Reception
Check-In
Check-Out
Maintenance Requests
Audit Procedures
Housekeeping Coordination
Package And Mail Handling
Luggage Storage
Internet Troubleshooting
Television Troubleshooting
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Windows
Local Knowledge
Teamwork
Multitasking

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