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Within 25 km of Coquitlam

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Loro Piana

Loro Piana, Seasonal Store Support Specialist, Vancouver Holt

Vancouver, BC, Canada

Temporary

Within 25 km of Coquitlam · About 24.4 km from the city centre

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Job details

Job type: Temporary
Experience: 2+ years of sales or sales support experience, preferably in a luxury retail environment.
Posted: Sep 16, 2026

Original job description

Position

We are seeking a Seasonal Store Support Specialist to join our team at Loro Piana. As a Store Support Specialist, you will play a crucial part in ensuring an elevated shopping experience by delivering exceptional support to the store team. You will coordinate with team members to address client inquiries, utilize your product expertise, manage transactions, and assist in various operational tasks across the business. Your passion for luxury goods and building client relationships will contribute to the overall success of key business objectives.

Job Responsibilities

Facilitate the sales process and elevate the client experience by providing exceptional hospitality and expert assistance that aligns with Loro Piana standards.
Support the team by providing exceptional assistance and maintaining a strong sense of product knowledge to elevate the client experience.
Build meaningful client relationships by facilitating communication via emails, hand-written notes, phone calls, and our clienteling app to boost sales.
Support CRM initiatives by recording and updating relevant client information to enhance future sales opportunities and tailor services to individual preferences.
Actively promote new products through personalized outreach, engaging clients with tailored messages to increase product awareness and interest.
Support in the maintenance of store displays to ensure alignment with visual merchandising guidelines.
Collaborate with store management and the sales team to ensure that merchandise is properly replenished, well-maintained, and easily accessible for seamless operations.
Provide exceptional operational and administrative support to client advisors, contributing to the overall success of the business.

Profile

2+ years of sales or sales support experience, preferably in a luxury retail environment.
Proficient in Microsoft Office, SAP, and other digital tools.
Excellent attention to detail, customer service, and teamwork skills.
General knowledge of sales, operations, and inventory.
Ability to lift and move up to 40 pounds.

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More about this job

Responsibilities

The Store Support Specialist facilitates the sales process and elevates the client experience through exceptional hospitality and expert product knowledge. They also provide operational and administrative support, including CRM management, inventory replenishment, and maintaining store visual standards.

Requirements

Candidates must have at least 2 years of sales or sales support experience, preferably in a luxury retail environment. Proficiency in Microsoft Office and SAP is required, along with the physical ability to lift up to 40 pounds.

Skills

Sales
Customer Service
Product Knowledge
Clienteling
CRM
Visual Merchandising
Inventory Management
Microsoft Office
SAP
Communication
Teamwork
Attention To Detail
Hospitality
Administrative Support

Visa sponsorship

Not detected in the job text

Keywords

Luxury Retail
Sales Support
Clienteling
CRM
Visual Merchandising
Inventory
Microsoft Office
SAP
Hospitality
Operations
Administrative Support
Client Relationships
Product Knowledge
Retail

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