Jobs in Coquitlam

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Within 25 km of Coquitlam

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Added 1 month ago
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Teceze USA

Onsite IT Support Engineer – End User Support & Smart Hands

Vancouver, BC, Canada

Full-time

Within 25 km of Coquitlam · About 24.4 km from the city centre

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Job details

Job type: Full-time
Experience: 2+ years of onsite/desktop/field IT support experience.
Posted: Oct 1, 2026

Original job description

Onsite IT Support Engineer – End User Support & Smart Hands

We are looking for an experienced Onsite IT Support Engineer to provide end-user support and smart hands/eyes services.

Locations: Vancouver, BC

Contract: October 5, 2026 – April 1, 2027

Schedule: Monday–Friday, 11:00 AM–8:00 PM local time; occasional Saturday, 8:00 AM–5:00 PM

Key Responsibilities:

Provide onsite desktop/end-user technical support.
Troubleshoot hardware, software, network, and connectivity issues.
Perform smart hands/eyes activities, including equipment installation, replacement, cabling, and basic troubleshooting.
Support IT equipment and peripherals such as laptops, desktops, printers, monitors, and network devices.
Document incidents, service requests, and activities in the ticketing system.
Coordinate with remote IT teams for issue resolution.

Requirements:

2+ years of onsite/desktop/field IT support experience.
Strong troubleshooting and communication skills.
Hands-on experience with hardware, Windows, peripherals, and basic networking.
Ability to work independently at a client site.
Relevant IT certifications are a plus.

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More about this job

Responsibilities

Provide onsite desktop and end-user technical support, troubleshooting hardware, software, network, and connectivity issues. Perform smart hands/eyes tasks such as installing, replacing, cabling, and troubleshooting equipment, while documenting work and coordinating with remote IT teams.

Requirements

Requires at least two years of onsite, desktop, or field IT support experience, along with strong troubleshooting and communication skills. Candidates need hands-on experience with hardware, Windows, peripherals, and basic networking, and must be able to work independently at a client site; relevant IT certifications are a plus.

Skills

Onsite IT Support
Desktop Support
End-User Support
Hardware Troubleshooting
Software Troubleshooting
Network Troubleshooting
Connectivity Troubleshooting
Smart Hands/Eyes Support
Equipment Installation
Equipment Replacement
Cabling
Windows
Peripheral Support
Basic Networking
Ticketing Systems
Communication

Visa sponsorship

Not detected in the job text

Keywords

Onsite IT Support
End-User Support
Desktop Support
Field IT Support
Smart Hands/Eyes
Hardware
Software
Windows
Networking
Connectivity
Laptops
Desktops
Printers
Monitors
Network Devices
Peripherals
Equipment Installation
Equipment Replacement
Cabling
Troubleshooting
Ticketing System
Incident Documentation
Service Requests
Remote IT Teams
IT Certifications

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