Job Description
Our Company
Ethical Bean is Canada’s leading organic and Fairtrade coffee company and is proudly part of the Kraft Heinz family of brands. With over $3 billion in sales, Kraft Heinz Canada is the country’s leading food and beverage company. Within our world-class manufacturing facilities in Vancouver, British Columbia, and Mount Royal, Quebec, we manufacture some of Canada’s most iconic brands.
Why Ethical Bean?
At Ethical Bean, we believe coffee should be delicious, fair for farmers, and better for the planet. We source with integrity, roast with precision, and share transparently so every cup is Just.Better.
Role Overview
Reporting to the Operations Manager, the Roaster I / Packaging Operator I is primarily responsible for safely producing roasted coffee that meets Ethical Bean’s quality, food safety, customer, and sustainability standards.
This position will also be cross-trained in Packaging Operator I responsibilities. The two employees assigned to the third shift will rotate between roasting and packaging responsibilities to support production requirements, team coverage, operational flexibility, and employee development.
The role operates roasting and packaging equipment, maintains accurate production and traceability records, supports continuous improvement initiatives, and contributes to a safe, collaborative, and high-performing manufacturing environment. The regular work schedule is 10:00 p.m. to 6:00 a.m.
Key Responsibilities
Roasting Operations
- Select and accurately weigh green coffee according to production requirements.
- Operate the coffee roaster and select the appropriate roast profiles.
- Follow the roast schedule to meet both roast-to-order and roast-to-inventory production requirements.
- Ensure roasted coffee meets established roast profiles and quality standards.
- Create accurate QR codes for every roast.
- Accurately tag roasted coffee for transfer to the packaging line.
- Complete daily, weekly, and monthly roaster cleaning activities.
- Assist with troubleshooting and maintaining the roaster and other production equipment.
- Maintain accurate production, roast, traceability, cleaning, and maintenance records.
- Operate a forklift to move green coffee, packaging supplies, and other production materials, when trained and authorized.
- Escalate quality, food safety, or equipment concerns immediately.
Packaging Operations
- Weigh, grind, bag, seal, and package coffee accurately and efficiently.
- Safely operate packaging equipment to achieve production requirements.
- Ensure finished products are correctly coded, labelled, packaged, and palletized.
- Confirm that packaged coffee meets established quality standards and customer specifications.
- Maintain accurate production, packaging, scale-cleaning, and traceability records.
- Maintain prescribed production rates while following all quality and food safety standards.
- Safely operate pallet jacks, hand trucks, carts, and other material-handling equipment.
- Escalate packaging, quality, food safety, and equipment concerns immediately.
Safety, Quality, and Continuous Improvement
- Follow all HACCP, GMP, Organic, Fairtrade, and food safety requirements.
- Maintain a clean, organized, and audit-ready work environment.
- Identify, report, and help eliminate workplace hazards in support of Ethical Bean’s goal of zero injuries.
- Identify and implement opportunities to improve safety, quality, throughput, waste reduction, equipment reliability, and operational efficiency.
- Participate in continuous improvement activities and problem-solving initiatives.
- Support root-cause investigations and corrective actions related to safety, quality, food safety, equipment, and operational issues.
- Work collaboratively with the other third-shift team member and rotate between roasting and packaging responsibilities as assigned.
- Perform other duties as required.
Key Competencies
- Attention to detail
- Mechanical aptitude
- Accountability
- Teamwork and collaboration
- Quality focus
- Problem-solving skills
- Continuous improvement mindset
- Food safety mindset
- Adaptability and flexibility
- Reliability
- Sense of urgency
- Ability to work independently
Requirements
- High school diploma or equivalent.
- Ability to work the third shift from 10:00 p.m. to 6:00 a.m.
- Ability and willingness to be trained in both roasting and packaging operations and rotate between responsibilities.
- Ability to communicate effectively in spoken and written English.
- Basic math and computer skills.
- Strong mechanical aptitude and an interest in equipment operation and troubleshooting.
- Ability to follow detailed work instructions, roast profiles, packaging specifications, and production schedules.
- Ability to maintain accurate production, quality, traceability, cleaning, and maintenance records.
- Ability to identify, troubleshoot, and communicate equipment issues to maintenance personnel and service providers.
- Ability to stand for extended periods and perform repetitive tasks safely and consistently.
- Ability to lift up to 50 lbs. and safely move green coffee bags, totes, and production materials.
- Ability to work independently while collaborating effectively within a team environment.
- Flexibility to work weekends or adjusted shifts based on business needs.
Preferred Qualifications
- Forklift certification is preferred. Training and certification may be provided.
- Previous experience operating industrial manufacturing or packaging equipment is considered an asset.
- Experience in a food, beverage, coffee, or consumer packaged goods manufacturing environment is considered an asset.
- Experience with coffee roasting, packaging, food processing, or other thermal-processing equipment is considered an asset.
About The Kraft Heinz Company
The Kraft Heinz Company is a globally trusted producer of high-quality food products and is home to many iconic brands, including Kraft, Heinz, Philadelphia, Maxwell House, KD, Oscar Mayer, Jell-O, Classico, and Velveeta. The company is committed to the sustainable health of its people, its planet, and its business.
The Kraft Heinz Company is committed to building a diverse and inclusive workforce. Job seekers with disabilities who require accommodation during the recruitment process or would like more information about accessibility may contact accessibility@kraftheinz.com.
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training
Emotional – Employee Family Assistance Program, Wellbeing Programs, Family Support Programs
Financial -Savings/Pension, Life, Accidental Death & Dismemberment, Disability, Discounted Perks
Location(s)
Vancouver - Kootenay Street - Office
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.
