Jobs in Coquitlam

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Within 25 km of Coquitlam

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Marc Jacobs

PT Sales Supervisor - McArthurGlen Designer Outlet

Vancouver, BC, Canada

The compensation for this position ranges from $21 - $23 (hourly). · Part-time

Within 25 km of Coquitlam · About 24.2 km from the city centre

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Job details

Pay: The compensation for this position ranges from $21 - $23 (hourly).
Job type: Part-time
Experience: 3+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service
Posted: Jul 13, 2026

Original job description

Overview:

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its McArthurGlen Designer Outlet in Richmond, Vancouver. The Sales Supervisor will support Management with all aspects of the store including day-to-day operations such as driving sales, providing exceptional customer experience, and coaching and developing the team. In partnership with Management, the Sales Supervisor supports with implementing and enforcing company policies & procedures, corporate directives and initiatives, and ensures store standards are maintained.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

Consistently achieve or exceed individual & store sales and other commercial KPIs

Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships

Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves

Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge

Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business

Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars

Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries

Foster a culture of collaboration and open communication with colleagues and management

Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management

Open and close the store according to Marc Jacobs procedure

Ensure both the sales floor and stockroom are well-organized

Adhere to all company policies and procedures

QUALIFICATIONS:

3+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service

Prior leadership experience strongly preferred

Experience in generating sales, building, and developing client relationships

Demonstrated verbal and written communication skills

Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations

Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs

Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas

Excellent organizational, follow-up, and time management skills

Passion for the Marc Jacobs brand and product offering

Computer skills including operating a POS and navigating Microsoft Office suite

Must have flexibility to work a retail schedule including evenings, weekends and holidays

SALARY & BENEFITS/WHAT WE OFFER:

The compensation for this position ranges from $21 - $23 (hourly). The rate of pay offered will be dependent upon candidate’s relevant skills and experience. If applicable, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands.

ABOUT MARC

Marc Jacobs is a leading force in fashion, known for pioneering designs and an irreverent spirit that celebrates the everyday and the extraordinary. The brand continues to make its Marc, staying rebellious, unpredictable, and original. Our work is built upon core brand pillars: unexpected, utilitarian, urban, unisex, and unique. New York City in design and spirit, our teams thrive on relentless authenticity, a commitment to standing out, and inclusivity for all.

Founded on the vision of celebrating uniqueness and being Perfect as You Are, Marc Jacobs International is committed to building an equitable and inclusive culture. We value diversity of thought, background, and experience, recognizing these as essential to our spirit of innovation and creativity. We believe that the best candidate may come from a less traditional background or meet the qualifications in different ways.

ADDITIONAL INFORMATION

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

EEO STATEMENT

Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.

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More about this job

Responsibilities

The Sales Supervisor supports store management in driving sales, maintaining store standards, and providing an exceptional customer experience. Key duties include coaching the team, managing day-to-day operations, and building loyal client relationships through styling expertise.

Requirements

Candidates need 3+ years of retail or sales experience with a strong preference for prior leadership roles. Proficiency in POS systems and Microsoft Office, along with flexibility to work evenings, weekends, and holidays, is required.

Skills

Sales Leadership
Customer Experience
KPI Management
Styling Expertise
Store Operations
Coaching and Development
POS Operation
Microsoft Office
Time Management
Verbal Communication
Written Communication
Inventory Organization
Retail Management
Conflict Resolution
Trend Analysis

Benefits

Paid Holidays
Vacation Time
Sick Time
Personal Time
Medical Insurance
Dental Insurance
Vision Insurance
401k Matching
Travel Discounts
Entertainment Discounts
Employee Discounts on Marc Jacobs Products
Discounts on LVMH Brands

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury Fashion
KPIs
Clienteling
POS
Microsoft Office
LVMH
Store Operations
Customer Service
Styling
Brand DNA
Sales Floor Management
Inventory Management
Retail Schedule
Commercial KPIs

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