Jobs in Coquitlam

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Within 25 km of Coquitlam

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Westminster Toyota

Service Appointment Coordinator

1050 Boyd Street, New Westminster, BC, V3M 0L6, Canada

$20 to $23 CAD / hour · Full-time

Within 25 km of Coquitlam · About 16.1 km from the city centre

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Job details

Pay: $20 to $23 CAD / hour
Job type: Full-time
Posted: Sep 10, 2026

Original job description

Company Description

Westminster Toyota has been located in the center of the lower mainland in New Westminster for 30 years. The car dealership has a strong presence with many loyal customers. The dealership is located at 1050 Boyd street in Queensborough, New Westminster.

Why join Westminster Toyota?

Our staff work in a supportive, diverse, and fun environment. This positive work environment leads to a positive customer experience and is a big part of why our customers would refer us to their friends and why our staff stay with us for a long time. Come and be a part of this growing business!

Job Description

Westminster Toyota is currently seeking a full time Service Appointment Coordinator and Receptionist to join our busy Service Department.

This role is responsible for answering customer phone calls and directing those calls to the correct Service team members. This person will also book appointments over the phone for customers and respond and book appointments that come in as an email request. The appointment coordinator is responsible for making outgoing reminder phone calls, running daily reports on the computer and working directly with the public. We are looking for someone who is happy, outgoing and enjoys helping people.

Qualifications

You must possess the following qualifications:

Strong organizational skills
Excellent telephone manners
Experienced at working on a team
Strong computer skills (Reynolds and Reynolds experience an asset but not mandatory)
Self starter that is capable of working independently
Experienced at providing excellent customer service
Solutions oriented individual

Additional Information

This is a full time position.

Compensation: CAD 20.00 - CAD 23.00 - hourly

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More about this job

Responsibilities

The Service Appointment Coordinator is responsible for managing customer phone calls, scheduling service appointments via phone and email, and performing administrative tasks such as running reports. They also handle outgoing reminder calls and provide direct support to the public in a busy service department environment.

Requirements

Candidates must possess strong organizational skills, excellent telephone etiquette, and proficiency with computer systems. Experience with Reynolds and Reynolds software is considered an asset, and the role requires a self-starter who is capable of working both independently and as part of a team.

Skills

Customer service
Telephone manners
Organizational skills
Computer skills
Data entry
Appointment scheduling
Reporting
Communication
Teamwork
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Service Appointment Coordinator
Receptionist
Customer Service
Automotive
Dealership
Reynolds and Reynolds
Scheduling
Administrative
Reporting
Communication
Full-time

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