Role: Endpoint Specialist
Location: Vancouver, BC - hybrid, 2 days onsite/week
Type: Permanent
Salary: $70K–$90K
This is a hands-on endpoint engineering role, not a general help desk position. The strongest candidate will combine enterprise endpoint management with automation and L2/L3 user support.
Top MUST HAVEs:
- 5+ years hands-on endpoint management in an enterprise Microsoft environment.
- Strong Microsoft Intune / endpoint device management experience - Windows/iOS configuration, compliance policies, update rings, device enrollment/provisioning, MDM/MAM and application deployment.
- Advanced PowerShell scripting and automation - they need to be able to automate endpoint processes, not simply run existing scripts.
- Strong Active Directory + Entra ID administration, including Conditional Access.
- Strong Microsoft 365 administration - Teams, SharePoint, OneDrive and Microsoft 365 Apps.
- Hands-on L2/L3 endpoint support covering laptops/desktops, mobile devices, applications, printers, connectivity and employee onboarding/offboarding.
- Experience owning or leading technical projects from concept through implementation.
- Strong communication/customer service because they'll work directly with Service Desk, security, facilities, vendors, leadership and end users.
Strong Assets: ServiceNow, ITIL, Microsoft Endpoint certifications (MD-102 especially), MS-102/MS-900/MS-700, Microsoft Teams Rooms/AV, networking/VPN knowledge, and exposure to building automation/BMS/smart-building OT.
